If you need assistance with any of the services or products offered by Perya, there are several ways to get in touch with their customer support team. This article will guide you through the most effective means of contacting Perya’s customer service and provide you all the necessary information you need.
Email Support
Email is an efficient way to get detailed help from Perya’s team. Send your queries to [email protected]. Make sure to include the following details:
- Full Name
- Account ID
- Detailed description of the issue
- Screenshots, if applicable
Expect a response within 24 to 48 hours. Always check your spam or junk folder for replies, as sometimes email filters may misclassify support responses.
Live Chat Support
For immediate assistance, use the live chat feature on perya. The live chat support can help you with:
- Account registration
- Game troubleshooting
- Promotional offers
- Withdrawal and deposit issues
Live chat support is available 24/7. Simply visit the Perya website and click on the chat icon located at the bottom right corner of the webpage.
Phone Support
You can also reach Perya’s customer support team by phone. Call their hotline at (02) 1234-5678 during business hours, which are:
- Monday to Friday: 9 AM to 9 PM
- Saturday: 10 AM to 6 PM
- Sunday: Not available
Phone support is ideal for urgent matters that need immediate attention and detailed explanations.
Social Media Support
Perya is active on various social media platforms, making it easier for users to connect with them. Get in touch via:
- Facebook: https://www.facebook.com/peryagame
- Twitter: https://twitter.com/peryagame
- Instagram: https://www.instagram.com/peryagame
Perya’s social media support team usually responds within a few hours during business days. Use direct messaging to provide details about your issue for a quicker resolution.
Help Center
The Help Center on the perya website serves as a comprehensive resource for troubleshooting common issues. The Help Center includes:
- Frequently Asked Questions (FAQs)
- Step-by-step guides
- Video tutorials
- Policy documents
Before contacting customer support, check the Help Center resources as they might already have the solution to your problem.
Remember, the customer support team at Perya is dedicated to providing excellent service, so don’t hesitate to reach out through any of these channels whenever you need help.